Continuous quality improvement (CQI)

Continuous Quality Improvement (CQI) is a quality management process that encourages all health care team members [ed. and other nonprofit or organization members] to continuously ask the questions, “How are we doing?” and “Can we do it better?” (Edwards et al., 2008). CQI systems are built to design questions, measurement tools and processes as well as analysis/reporting/discussion practices to continuously learn about an organization’s implementation and program operations. It requires a structured planning approach to constantly learn if an organization is achieving its stated goals and objectives.

Edwards, P. J., Huang, D.T., Metcalfe, L. N., & Sainfort, F. (2008). Maximizing your investment in EHR: Utilizing EHRs to inform continuous quality improvement. Journal of Healthcare Information Management, 22(1), 32–37. https://pubmed.ncbi.nlm.nih.gov/19267005/